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Just as the name suggests, Optimum has been specifically designed to deliver optimum satisfaction to its users when it comes to internet services. Due to Optimum’s robust signal stability and widespread coverage across 21 states in the US, it is a pretty solid option for every internet-loving household out there!

Optimum Internet is not only competitively priced but also offers a wide range of speed tiers to its users so that they can choose an internet plan according to their budget, requirements, and preferences. But besides all these factors, is Optimum a good choice for internet service?

Below, we have come up with a detailed overview of Optimum Internet plans for 2024 along with the prices, features, and speeds offered. So, keep scrolling to find out!

Optimum Internet – Pros & Cons

Before delving into the Optimum Internet review, let's first take a look at the pros and cons of Optimum Internet service.

Pros

  • 99.9% reliability
  • Fast and consistent speeds with competitive pricing
  • No data caps, no annual contracts
  • No credit checks or hidden fees
  • 60-day money-back guarantee

Cons

  • Slow upload speed for Optimum cable internet subscribers

Optimum Internet Plans & Speeds

Optimum Internet plans deliver a robust connection over a fiber-powered network—promising 99.9% network reliability! Being the top favorite ISP of millions of users in the United States, Optimum provides you with consistent speeds around the clock.

Interestingly, Optimum offers two types of internet connections to its users – cable and fiber. The biggest plus is that the provider offers various download speeds, allowing you to avoid paying extra for internet speeds you don’t need. However, be careful about the slower upload speeds in its cable internet plans.

Moreover, keep in mind that exact speeds and pricing may vary depending on your location. For example, select areas might offer an economical 100 Mbps plan, while others may get 200 Mbps or 400 Mbps instead of the 300 Mbps and 500 Mbps plans. Whatever the case, all Optimum Internet plans come with unlimited data, no equipment fees, and no annual contracts.

Below are the details of the most popular Optimum internet plans:

Optimum Cable Internet Plans Download/Upload Speeds Price
300 Mbps 300/20 Mbps $40/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill
500 Mbps 500/20 Mbps $60/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill
1 GIG 940/35 Mbps $80/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill

Data effective as of published date. For the latest plans and pricing in your area, call Optimum customer service at 844-520-8978.

Optimum Fiber Internet Plans Download/Upload Speeds Price
500 Mbps 500 Mbps $60/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill
1 Gig 940 Mbps $80/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill
2 Gig 2 Gbps $100/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill
5 Gig 5 Gbps $180/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill
8 Gig 8 Gbps $280/mo.
For 12 months plus taxes w/ Auto Pay & Paperless Bill

Data effective as of published date. For the latest plans and pricing in your area, call Optimum customer service at 844-520-8978.

Optimum Equipment, Contracts, and Fees

Equipment

With optimum, there are no equipment rentals that get tacked on—good news for all those who are looking for ways to avoid paying additional equipment fees. Optimum equipment i.e. the gateway modem & WiFi extender (if recommended) is included in the price.

Contract-less Agreements

Contracts are irritating, we understand this. Fortunately, Optimum does not hook you in 1-year or 2-year long contracts. Optimum’s no-contract policy makes it a great win for anyone who dislikes being tied down in one spot forever, like renters and college students.

Service fees

No contracts waive early termination charges, but this also means you would have to pay for activation and installation fees.

Here is a list of things you might find out in your detailed Optimum fee breakup:

  • Installation fee: $100
  • Restore service fee (1 – 2 products): $10.00
  • Restore service fee (3 products): $15.00

Is Optimum Internet Good?

Besides competitive pricing and robust signal stability, Optimum offers numerous other perks as well which makes it a top favorite choice of millions out there! Some of these perks include:

Free Optimum Wi-Fi hotspots

Optimum always prioritizes its customer’s satisfaction above everything else – therefore, it ensures that you stay connected to your loved ones 24/7, whether you are at home or outside!

Optimum offers 2 million free WiFi hotspots in different regions across the US. So, now you can enjoy high-speed internet connection on the go and enjoy seamless connectivity around the clock, regardless of your location!

No Annual Contracts

Let’s admit it, we all hate contracts, especially when it comes to the internet or TV!

Luckily, Optimum does not bind you with any type of contract, so you are free to cancel your services any time you want. How cool is that?

This surely makes it a win-win option for people who find it hard to stay at one location for long and consider moving homes every few months!

60-Day Money-back Guarantee

Subscribing to Optimum Internet is absolutely risk-free!

Interestingly, the provider offers a 60-day Money-back guarantee to its users! So, just in case, you are unsatisfied with Optimum’s service quality, you are free to cancel it any time within sixty days of your service activation!

The best part? You will be eligible for a full refund of your monthly fee as well in this case – how cool is that?

No Data Caps

Optimum allows you to enjoy unlimited data 24/7 and that too without any data caps!

So, now you can enjoy using the internet on numerous devices simultaneously for a variety of online activities such as browsing, streaming, gaming, downloading, and more ― without the fear of overage fees or data throttling!

Built-in Security

Optimum Internet plans have an added feature of Built-in Security so that you remain protected from all types of cyber threats, malware, bugs, etc. 24/7!

The best part? This feature is absolutely free and is pre-added in all Optimum Internet plans!

Sign Up for Optimum Internet Today!

To check availability in your area, call 844-520-8978.

Optimum ACP Program

Affordable Connectivity Program (ACP) is an ideal solution to provide internet to low-income households. It is offered by the Federal Communications Commission to ensure that low-paid individuals and families can afford the internet for their everyday online needs, such as work, healthcare, education, entertainment, etc.

Currently, the Affordable Connectivity Program offers a discount of up to $30/mo. on internet services to eligible households and up to $75/mo. to households on qualifying Tribal lands.

Luckily, Optimum also falls under the list of internet service providers that participate in this program. So, if you qualify for the ACP, Optimum will provide you with a discount of up to $30 per month!

Note: The ACP discount applies to any internet plan you choose with Optimum.

Optimum Internet Availability

As we mentioned earlier, Optimum Internet is widely available in 21 states across the United States – below is a quick glimpse of all those states for you!

Optimum primarily relies on a cable or cable hybrid network to deliver service. While cable technology isn't that bad as it can deliver gigabit download speeds, it falls short when compared to the speed and consistency of a fiber internet connection. The downside, however, is that only about a tenth of customers in Optimum service areas can access fiber service, but the provider is looking to change that.

Arizona Louisiana North Carolina
Arkansas Mississippi Ohio
California Missouri Oklahoma
Connecticut Nevada Pennsylvania
Idaho New Jersey Texas
Kansas New Mexico Virginia
Kentucky New York West Virginia

Need more information regarding Optimum Internet Availability?

Call 844-520-8978 now!

Optimum Internet vs. Competition

In the competitive landscape of internet service providers in the greater New York City area, Optimum outshines other cable providers like Spectrum and Xfinity with lower introductory pricing and faster speeds.

A good rule of thumb is that fiber internet is preferred over cable internet, and cable over DSL. Optimum emerges as a preferable choice over DSL, but if fiber is available from providers like AT&T or Kinetic, it may offer superior speed, reliability, and overall value.

The wildcard in this scenario is 5G home internet, offered by providers like T-Mobile, Verizon, and AT&T. It provides a great alternative with competitive pricing and service terms, specifically in areas where fiber isn't accessible. For those seeking alternatives to Optimum, especially in non-fiber areas, a good option is to explore the viability of 5G home internet.

Optimum vs. Verizon Fios

When compared to Verizon Fios, Optimum holds its own, boasting lower plan pricing and competitive speeds. Both Optimum and Verizon Fios prioritize customer experience by excluding equipment fees, data caps, and contracts.

Optimum Customer Service

Optimum customer service 24/7 availability and great responsiveness make it stand out from its competitors!

  • Besides this, Optimum also offers a self-help portal to its users for their convenience. When you visit the Optimum website, you will find a self-service portal that enables all its users to check their bills and make online payments. Moreover, the site’s support section has a searchable information base and a directed troubleshooter that allows customers to find the solution to their own issues and problems.
  • Alternatively, the options of technical assistance and account help are also available on the site so you can reach out to Optimum customer support via the live chat system.

Optimum Store Locations

Optimum takes pride in delivering 24/7 responsive customer service to its users. Currently, the provider has over 150 stores in the United States to facilitate its users regarding all types of service concerns such as billing, outage, troubleshooting, and more.

If you wish to know the exact location of these stores or want to find the nearest store in your area, please check out this comprehensive list of Optimum stores!

Optimum Internet Outage – How Common Is It?

According to Optimum reviews from its customers, Optimum Internet outage is not a frequent occurrence – therefore, you might not find yourself in such a situation often!

However, there could be certain circumstances where an outage might happen, such as weather instability, thunderstorms, snowstorms, or more. In that case, please reach out to Optimum customer service at 844-520-8978.

Just in case you are still wondering “Is Optimum down” in my area, then do check out this guide on Optimum Internet outages!

The Bottom Line

There you go!

In a nutshell, Optimum has a good reputation and delivers a fast, reliable, and competitively priced internet connection. We have found that the majority of Optimum customers rank it highly and are fully satisfied with its service.

Although we have provided you with a pretty detailed Optimum Internet review, if you still want to learn more about this provider and its availability in your area, please reach out to Optimum customer service at 844-520-8978. Optimum’s trained professionals will inform you about the offers deliverable at your address, along with which internet plan may suit your online needs the best!

Frequently Asked Questions (FAQs)

Is Optimum Internet good for gaming?

Yes, Optimum Internet is an excellent choice for gamers – the provider offers robust internet plans to its users with speeds as high as 8-GIG! For details, please reach out to Optimum customer service at 844-520-8978.

Is Optimum Internet satellite?

No, Optimum Internet is not satellite. Optimum only offers cable and fiber internet connections to its users. For more information, please reach out to Optimum customer service at 844-520-8978

Is Optimum Internet unlimited?

Yes, Optimum offers unlimited data to its users. So, now you can enjoy the internet on numerous devices simultaneously for a variety of online activities without any fear of overage fees or data throttling!

How can I speak to a human at Optimum?

Please reach out to Optimum customer service at 844-520-8978 to connect with Optimum’s trained customer services professional!

Why is Optimum so bad?

Optimum is not bad at all! In fact, it is ranked among one of the most reliable and high-quality internet, TV, and home phone service providers in the US. Currently, the provider offers services in 21 states where it is a top favorite choice of millions of households.

For more information, please reach out to Optimum customer service at 844-520-8978.

Samantha Iris

Samantha is a senior writer and SEO aficionado here at BuyTVInternetPhone, covering all things tech and entertainment. With her exceptional research skills and keen observation, Samantha creates highly informative and engaging blogs that keep our readership updated on the latest provider news. Most of her posts are about AT&T and DIRECTV plans and services. When not writing, you will find Samantha immersed in a good book or catching up with the latest movie releases.