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Spam calls are very annoying and a challenge to handle — one that is definitely on the rise. From telemarketing to fraudulent calls, the list is never-ending. Like most phone services, Windstream is equipped with all the important tools to help block such unwanted calls, as well as mitigate the damage caused by them.

In this article, we discuss some of the methods you can employ to stop spam calls from flooding your Windstream phone. We also hope to educate you on some of the most popular types of unwanted calls so you never fall prey to them. So let us jump right in!

How to Block Unwanted Spam Calls on Windstream?

The best part of home phone services like Windstream Phone is that they come loaded with advanced features that easily detect and block spam calls. This is particularly useful if your phone number attracts frequent calls from telemarketers, robo-callers, and spam callers that hassle you to no end. These home phone features are highly convenient and let you filter out unwanted calls and only receive calls from people or businesses that matter to you.

Let us take a look at some of the most popular Windstream phone features and how to use them to ditch spam calls.

  • Anonymous Call Rejection:

A lot of spam callers actually do have a blocked number that does not show up on the caller ID, so the call just comes through as an anonymous call. With Windstream however, you get to reject any such calls so they never even make it to your phone. The other person will only receive a message that you do not take anonymous calls and to try again after removing the blocking feature.

This feature comes built into your system. You can deactivate it by pressing *87 or reactivate it by selecting *77 on your phone keypad.

  • Caller ID:

The Caller ID comes as part of all phone services and hence is present with Windstream Voice too. This Caller ID allows you to identify the phone number of an incoming call. Of course, it only works with unblocked numbers that are listed. Having the caller ID at hand makes it easier for you to decide whether or not you want to answer a call, especially if you suspect a number to be a spam caller. No codes are required to activate this feature; however, you’ll need a special display unit attached or built-in to your home phone for the Caller ID feature to become useful. Windstream also leases and sells such equipment to its Voice subscribers.

  • Spam Call Alert:

The Spam Call Alert detects potential spam callers and alerts you about them via the display unit on your phone. This is great because it helps you decide whether you want to answer the call. If it is someone you know, they can just let you know their number so you know it is a safe number to pick.

  • Selective Call Rejection:

Selective call rejection helps you put away spam callers onto a selective call rejection list. Once you put them on, they would not be able to contact you again. Their call would immediately be rejected and not make it to your phone.

You can activate the service by pressing *06 on your phone and following the instructions on the call. You have to press 3 to turn the feature on or off. To add a number to your rejection list, press # and add the number as per instructions. You can store up to 12 numbers in your selective call rejection list simultaneously. If you’d like to block the last caller, press #01# and follow the oncoming instructions over the phone.

Types of Spam Calls on Windstream Phone

When it comes to spam and robo calls on Windstream, the list is quite long. There can be all sorts of spam calls going around, using the name of legitimate businesses and even the government, hoping to scam innocent people off their money and information.

We have classified some of the most common types of spam calls that haunt all phone users today. Let us take a look.

  • Spoofing: This is a type of spam call where the caller deliberately misrepresents the information that shows up on your caller ID. This is done usually to hide the real identity of the caller. When done with malicious intent, spoofing can be used to mimic actual authorities and businesses to get you to spill sensitive information.

Spoofing has continued to evolve over time and now scammers can mimic your area code as well as the first few digits of your number to leave you thoroughly confused.

  • Political Calls: If election time is near, even for local government, such as mayoral candidates and more, you may receive automated robocalls in support of or against a particular political candidate. If you are using a home phone service, most of these calls are actually allowed so there is little you can do about them.
  • Commercial Calls: Also known as telemarketing, these calls are those made by salespeople to try and sell you a certain product. These are by far the largest types of robo and spam calls. However, if you set up a Do Not Call registry, you are likely to escape this never-ending loop of telemarketing calls.
  • Scams: According to a fairly recent study, about 55% of all calls are scams. These can take any form, such as calls claiming to be from the health department, insurance providers, your bank, or even the tax authority. During such calls, your personal information is at risk including your social security number, bank information, and other things. It is best to avoid such calls completely or report suspicious numbers to relevant authorities.


With Windstream phone, you never have to worry about compromising your sensitive information or giving away anything crucial to an anonymous spam caller. Follow the instructions as mentioned in this article or contact Windstream customer service for more information and to get the best internet and phone deals!

Frequently Asked Questions (FAQs)

How can I report calls of obscene, threatening, or extortionate nature?

If you are receiving any such aggravating calls, it is best to get in touch with your local Law Enforcement Agency. Do not stay silent or ignore such calls because they can be a threat to you and your family.

How can I reach out to Windstream customer service?

You can contact Windstream customer service at 855-349-9312 at any time of the day, and let the support staff take care of you.