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Your life becomes so much easier when everything is automated or digitalized, right? Just imagine: You come home after a long day at work and your air conditioner turns on automatically when you’re close to home, or when you step foot in your home. The lights turn on along with the TV and your favorite show starts playing. No, this isn’t the plot of some horror movie, rather these are the wonders of technology.

All of this is possible thanks to gadgets, but also because of the internet. After all, a lot of these smart devices can only function properly once connected to the internet. Not only smart devices, but security devices are much the same. So basically, everything is connected to the internet. Which is why you are at risk of getting scammed at any minute. Usually, ISPs provide you with some level of protection with their services so you can avoid getting scammed. CenturyLink happens to be one of those ISPs.

As a reliable provider, CenturyLink recognizes that these threats are dangerous and cannot be ignored. Before we go to the measures CenturyLink has implemented, let’s look at how you can defend yourself against these scams.

What Is Caller ID Spoofing?

Scammer calls are the result of caller ID spoofing. This means that they can use some software and tools to hide their actual phone numbers and disguise them as random numbers. Not only can they do it as a random number, but they can also impersonate someone in your area, or even as an official business or organization with which you might be affiliated. So, it goes without saying that they can call you and pretend to be a CenturyLink representative or someone from the CenturyLink customer service team to get you to trust them.

Once they gain your trust, the next thing they do is ask for your account information. They will tell you something like it’s all part of the procedure or that your account security has been compromised and the like. They will ask you for your social security number and your personal information. They might even get you to download software or leave a voice note with some instructions to follow.

This has to be an understood fact, but under no circumstances, should you give your personal information to anyone. The best way to confirm if a call is legit or not is by hanging up and calling the official CenturyLink number and verifying through them. You can also call CenturyLink Annoyance Bureau at 1-800-582-0655 and report the call. Just note the date and time of the call. If any name was displayed on your screen when they were calling, you should also write that down.

What Is Phishing?

Phishing is much the same as spoofing except it’s done via email. You might see an email from your provider or someone you know, a company, your bank, or anyone that you might trust. And the tricky part about this is that these emails look almost exactly like the real thing. If you were to compare the two, you wouldn’t find many differences unless you looked very closely at every little detail. This is what makes phishing so dangerous.

One more thing about these emails is that the message will always be something urgent. For example, it could be an email from your bank telling you that your account is at a risk due to advanced hackers and threats. They will give you the link to some security software that you need to download. You might think that you are doing this to keep your files and everything else safe, however, you have just exposed your device to a virus or malware.

The key to keeping yourself safe from this kind of situation is simple. You need to be wary of emails and even if you won’t be able to tell the difference, you should never opt for giving out any personal information without confirming the source of the email. You can check the source by contacting CenturyLink customer service at 1-855-349-9310. Another thing you should do is never to click on any links provided in the email.

What Is Spam?

Most people think spam does not really count as a threat. And while that’s true in some cases, in others it is actually a threat. Hackers and cybercriminals might send you spam mail to get your personal information or data. The email itself will look very harmless and just like any other marketing email, which is how they lure you in and trick you.

The thing about these emails is also that they will use interesting subjects and different brands that you might be interested in to get your attention. Once you do open one of these emails and click on the attachment or link, you will be redirected to a malware website, where you will be asked to provide credit card information. They could also ask you to download security software, which is malware or virus in disguise.

Spam is not only done through emails but also on calls. You might get CenturyLink scam calls from criminals pretending to be one of its representatives. The most common tactic is to convince you to buy some feature or upgrade your bundle. Once you provide your financial info, the spammers steal your money. They might ask you for access to your modem to install updates or check something too.

Now that you know how dangerous people can be, it is only natural that you work to protect yourself. As we mentioned before, it is rather easy to get fooled by cybercriminals since they are very good at what they do. Of course, there are still some tricks to avoid getting scammed that you could learn and implement. Here are a few tips on how you can defend yourself.

Be Aware Of Any Trending Scams

Usually, when a customer reports scammer calls or any new tactics and scam strategies, the CenturyLink customer service team remains vigilant and makes sure to inform customers to look out for any of these calls or emails. You could also keep an eye on the current news updates for scam trends as it might end up on the news too.

Pay Close Attention To The Email Address

Oftentimes we don’t look at the email account or at least we don’t look closely enough. While there won’t be any telltale signs, considering these scammers are good at their job, you should still be aware of the official CenturyLink email address so you can compare the two.

Don’t Make Rash Decisions

Scammers often use the tactic of pressuring you to make a decision. They present an urgent case such as compromised security or external threat that requires instant action. This way, the person is fooled into thinking that if they don’t act fast, they might stand to lose something. Whatever the person on the phone tells you, you should never make a decision right then and there. You should ask for time and contact a CenturyLink representative and confirm with them.

Do Not Provide Sensitive Information

Information like your user ID, account password, social security number, debit card, or credit card number, pin, and bank account information are all extremely sensitive bits of information. This kind of information should not be revealed to just anyone. If someone is asking you to reveal this kind of information over the phone, you should always double-check or ask for time so that you can confirm with CenturyLink.

Money Transfer Or Gift Cards Is Never An Option With CenturyLink

CenturyLink will never ask you to pay the bills or any additional fee via bank transfer or gift cards and such. So, anytime you are asked to do something like that under the guise of CenturyLink, just know that it is false.

Invest In A Good Anti-Virus Software

Most people don’t want to invest in good anti-virus software and the reason is that it can be too expensive. Of course, it may be expensive, but at the same time, it keeps your device safe from any external threats and the like.

Use A Spam Filter

Using a spam filter will not only keep you safe from threats but it can also keep your inbox spam-free. Most email programs offer this tool and so, you don’t need to worry about downloading additional software or apps for it.

Using a spam filter will not only keep you safe from threats but it can also keep your inbox spam-free. Most email programs offer this tool and so, you don’t need to worry about downloading additional software or apps for it.

CenturyLink is constantly doing its part by spreading awareness, investigating scams, and keeping its customers safe. Additionally, CenturyLink is also busy implementing preventive and proactive measures to fight against external threats and scammers. Since protecting their customers is their top priority, that is what they are focusing on. If there is any material or anything else required from law enforcement officials due to the investigation, then it is shared right away.

In Conclusion

This is how you can identify and avoid scams. Of course, given the security provided by CenturyLink, you won’t have to face many of these issues, but if you do, you now know what you can do to avoid getting scammed. Just remember that whenever you are in doubt, you should call a CenturyLink agent right away and confirm.

Frequently Asked Questions (FAQs)

Does CenturyLink have a spam filter?

Yes, CenturyLink email does include a spam filter. Since it is an automatic filter, you won’t be bothered by any spam emails from the get-go. To subscribe to a CenturyLink plan today, contact 1-855-349-9310.

Does CenturyLink provide free antivirus?

Yes, CenturyLink customers get access to McAfee Security for free. You can still install another security software if you want. Only one antivirus can be active at a time. You can find out more about protection measures by calling CenturyLink customer service team at 1-855-349-9310.

Is CenturyLink WiFi safe?

Yes, CenturyLink provides safe and secure internet services in 16 states in the U.S. To find out if CenturyLink is available in your area or not, call 1-855-349-9310 for all your queries!