When you choose to subscribe to Grande services, you donot only get to enjoy fast and affordable internet, an extensive channel lineup, or unlimited calling at a low flat monthly rate, but a host of other benefits. For instance, access to the My Grande web portal and the TV Everywhere feature. However, this convenience comes tied in with your Grande Communications login. Without your Grande credentials you will be able to enjoy these benefits.
Today, we will take a look at different aspects related to this aspect of your Grande subscription, and help clear any confusion so you are able to take full advantage of Grande services and benefits.
At the time you signup for Grande Internet, you get a Grande email address. So if you already have a @mygrande.net or @grandecom.net email address, you have got what you need to access the My Grande web portal and more.
The first part of your @mygrande.net or @grandecom.net email address is your username. For example if your email address is ABCXYZ@mygrande.net or ABCXYZ@grandecom.net, then your username is ABCXYZ. And, the password is the same as your Grande email password. In other words, your Grande Communications login credentials consist of the username and password you have for your Grande email.
Often Grande customers confuse this Grande username and password with the credentials used for account and billing. But, Grande advises you to keep both sets of credentials distinctly different for security purposes.
For any reason, if you do not already have a Grande email ID, you can speak to a Grande Communications Customer Service representative and allow them to assist as necessary.
If you are a Grande Internet subscriber who received a Grande email ID following the subscription, but cannot remember what it is, or never set it up at the time, again you can speak with a Grand Customer Support representative at the numbers listed above.
In case you are unable to recall your Grande email password, you can recover it with ease. Just visit https://password.mygrande.net/ and login. Grande makes it possible for you to recover your forgotten password via using your Billing Account Password (PIN) instead (which comes printed on your billing statement).
And, if you are looking to change your Grande email password, you can visit https://admin.mygrande.net/ and sign in (with your email username & password). Then navigate to “Manage Email” under “Portal Controls” on the portal homepage, and make the change.
If you are unable to recover or change your password via the above mentioned links, speak to a Grande Communications Customer Service representative and allow them to assist as necessary. But, do have your Grande username or Account number (which comes printed on your billing statement) handy. Grande will need this information in order to help you out.
Once you have your Grande Communications login credentials you are good to enjoy an integrated platform i.e. the My Grande web portal at https://portal.mygrande.com/.
With the Grande Communications credentials handy, you can also access network apps for channels included in your lineup. For instance if HBO MAX™ is part of your subscription, you can use your Grande Communications login and start streaming Max Originals anytime?quite like you log into the Grande2Go feature on My Grande portal to start streaming your favorite content on the PC.
As you see, your Grande Communications login is the key to your enjoying Grande TV on-the-go. And for this very reason, it is necessary to set up your Grande email soon after subscription.
Similarly Grande encourages customers to use the online My Grande Account facility, which makes management of account and billing flexible and convenient. But, as we said before, it is advisable to keep separate login credentials for Account & Billing purposes.
For any assistance regarding your Grande Communications login for My Grande Account or My Grande Portal, you can contact Grande Customer Support representatives at 1-844-381-0817 are available 24/7 and will direct as necessary.
The Grande Communications login, which consists of your email username and password, works to log you into the My Grande web portal, and services such as TV Everywhere. While you can navigate from the portal to pay your Grande Bill, you must use your account & billing credentials to login for bill payment. Grande advises you to keep the two sets of credentials different for security reasons.
You can create up to 5 Grande email accounts when you subscribe to Grande Internet.
You can access your Grande email account from any device as long as there is a secure internet connection. You donot need a Grande internet connection to access the account.
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