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Anyone who uses the internet doesn’t need to be reminded of its extraordinary significance in everyday life. Undoubtedly, a fast internet connection can do wonders to make your life easier, simpler, and hassle-free in many ways. From sending a simple 'good morning' text to your loved ones to running your home office and in-home cinema, the internet is now the most preferred medium for networking, communication, and entertainment.

Just as internet technology has advanced by leaps and bounds in the past 2 decades, and the mass public has transitioned from the terribly slow dial up to ultra-fast Fiber, old ways of paying your utility bills have also revolutionized. You are no longer limited to making a personal visit to the post office, the bank, or another authorized entity like Western Union to pay your utility dues. Thanks to the internet and parallel technological advancements there are now more than one way to pay your bills, that are more flexible and convenient for a fast-paced lifestyle.

And no less so with Grande Communications.

The Texan ISP provides subscribers multiple ways for Grande bill pay, and ensures everyone, from Baby Boomers to Gen-Z, can find a method suited to their preference. Our article today walks you through available methods, so read on and get ready to make your first Grande Communications bill pay!

Grande Online Bill Pay

Online payments are the most convenient and quick than any other billing method like paying with cash or via a check etc. When you pay your Grande bill online, you do away with the constraints of time and location. Because you can process your payments from anywhere anytime. All you need is a registered MyGrande account.

If you are a new Grande subscriber and don’t have one yet, click here to register. All you’ll need is your account number which you’ll see printed in the top right hand corner of your Grande billing statement. Once you get access to MyGrande, you can view and pay your bill online.

One-time Payment or AutoPay

Grande allows you to make your online payment in 2 ways:

If you do not want to make online payments a routine, use the one-time payment option. The only caveat is Grande charges a payment processing fee on one-time online payments.

But, if the internet is your preferred method of doing things, signup for AutoPay and paperless billing. This not only earns you a discount on your monthly bill, but saves you from the hassle of dealing with late payments. You only need to provide details of the checking account you want to link, and the billed amount will be deducted by the due date every month. Without a doubt, this makes things much more organized and manageable.

Your online payments can be made via credit or debit cards (MasterCard, VISA, Discover, or American Express) and also by direct debit from a bank checking account.

Grande Bill Pay via MyGrande App

The MyGrande mobile app facilitates quick and convenient access to your Grande account. View your account balance or bills, enroll in AutoPay and paperless billing, or pay your dues anytime anywhere. MyGrande app is FREE to download for all Grande subscribers. Just visit the app store for your Android or iOS device, and get started!

Grande Bill Pay via Phone

For someone who avoids online payments for any reason and is anxious about getting into a late payment scenario, you can make a one-time payment via phone.

When you dial in the “Grande pay my bill phone number” i.e. 1-877-647-2633 you can either pay your Grande bill via the automated service, or get help from a customer service representative. The mode of payment via phone is credit/debit card (MasterCard, Visa, Discover, and American Express). Keep in mind when you process the payment with an agent’s help, a convenience fee applies to the transaction. 

Grande Bill Pay via Mail

In recent times people have been searching for ways to avoid physical human interaction given the pandemic saga. Even if you are not comfortable with online transactions, or using your credit/debit card via phone, Grande lets you pay your bill the safe way.

Use the snail mail. Its as old school as it gets.

Once you receive the bill, return the enclosed stub along with your check or money order and mail it to:

Grande Communications Network LLC
P.O. Box 679367
Dallas, TX 75267-9367

In-Person Grande Bill Pay

Prefer face to face interaction when making your bill payments? Well, if you happen to have a Grande retail location and payment center nearby, you can pay your dues in-person. Just look up for the nearest Grande office in your city here, and drop by as a walk-in customer to pay your bill. It is always good to check the business hours for the center you choose.

For your convenience, Grande accepts cash payments, money orders, checks, and credit cards (Visa, MasterCard, Discover, and American Express).

The Bottom-line

We hope the information we have shared helps you choose the mode of payment that is best suited to your lifestyle, and location. While all methods we’ve discussed are simple and straightforward, it is advisable to ensure you register yourself for the MyGrande account and download the MyGrande app so as to take full advantage of the products Grande puts forth with its services. Grande Customer Service is also available 24/7 at 1-844-381-0817 to take your questions or concerns, and direct you as necessary.

Frequently Asked Questions (FAQs)

Does Grande Internet charge a late fee?

Grande encourages its customers to make on-time payments to enjoy uninterrupted internet service. In case of late payment, Grande reserves the right to charge a late fee, of which the customer is notified via the billing statement.   

How does the Grande 30-day money-back guarantee work?

If for any reason you are not fully satisfied with your Grande service, you can cancel the subscription within 30 days of service installation. Grande will refund you the monthly service charge and installation fee. But any usage based charges such as pay-per-view, long distance charges etc. are not refundable.

What taxes or fees can I expect in my Grande bill to pay?

Taxes and fees that are charged for the internet, Cable TV and home phone vary from one service to another. It depends on which service(s) you are using, how many, and also where you are located. Taxes and other fees are likely to vary by state and/or county. The Network Access and Maintenance fee you pay contributes to the cost of building, expanding and maintaining the fiber rich Grande network.

How can I pay my bill online?

Register yourself here for the MyGrande account. You’ll need to have your Grande account number on hand. Once your account is active you can make a one-time online payment or setup AutoPay and Paperless Billing to have monthly payment deducted automatically. You can also use the MyGrande app to sign into your account and make an online payment. Grande accepts payments via credit or debit cards (MasterCard, VISA, Discover, or American Express) and also by direct debit from a bank checking account.

Do we need to sign any mandatory contracts for Grande offers?

No. You do not need to sign an annual contract for Grande Internet or Cable TV offers. But when you take advantage of a promotional offer for a 12 or 24 month term, an early cancellation can make your incur a penalty.