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Astound Broadband is a rather recent addition to the U.S. ISP industry - founded less than 5 years ago, it has continued to expand its footprint as a nationwide service provider via strategic acquisitions. And Grande Communications, the Texas-exclusive ISP well known for its services in multiple cities across the state, is one of Astound Broadband companies - a sub-brand.

With its roots in Texas, Grande Communications has long ranked among the most popular options for consumer services in Austin, Corpus Christi, Dallas, Houston, Midland/Odessa, San Antonio, San Marcos, Temple and Waco. And it continues to deliver services with a focus on fulfilling the needs of the evolving digital lifestyle in Texan homes, albeit now as an Astound Broadband company - like its other partner sub-brands such as RCN and Wave.

Whether you’ve moved to one of Grande service cities recently, or you’re a long-time Texas resident wondering what happened to Grande Communications, this article will help you learn about Grande Internet offerings. Read on so you can assess current service plans and compare better when out to shop.

Astound Broadband Powered by Grande: Internet Service Features & Perks

When purchasing an internet plan for your home, it is necessary to understand what the service gets you as far as features and perks. Price is definitely a deciding factor, but you must always look at the overall value for money an internet plan gets you. So to start you off, here is a look at the key service features and perks you can enjoy with Grande Internet.

Super-Fast Speeds

Grande delivers its internet service primarily via a hybrid Fiber-Coaxial network, and speeds max out at 940 Mbps for downloads. Fiber-to-the-Home connections are also offered in select locations.

Grande speeds start at 50 Mbps, but its 300, 600 and 940 Mbps speed tiers are among the more popular among home users. While the 50 Mbps plan is good for a single user or a couple, the higher speed tiers are perfect for small to large households where multiple users and devices must connect at once. Working from home, virtual learning, multi-player gaming, video streaming - all standard activities are well supported by these plans, and then some.

Just make sure you know how many devices and users connect simultaneously in your home, and how bandwidth-extensive your activities are. If you have a fair estimate of that, you’ll be able to pick the right Grande Internet speed tier for yourself.

Unlimited Data

Grande Internet plans do not have a data cap. So, you won’t have to worry about exceeding the data limit and having to pay an overage fee or face throttled speeds. By industry norms unlimited data is a $30-$50 value!

No Annual Contracts

Grande does not bind customers by making them sign an annual contract. There is no early cancellation fee, unless you subscribe to an offer with a minimum term commitment. While signed up for a promo Grande Internet deal, you can face a penalty charge if you cancel the service before the end of the promotional term.

30-Day Money-Back Guarantee

Grande Internet plans and packages come with a 30-day money-back guarantee. This means you can check out the service for 30 days from service installation/activation without a risk! If you don’t find the service meets your needs, you can cancel within the 30-day window. Astound Broadband will refund you the monthly service charge and any upfront installation fee if applicable.

24/7 Online Security & Support

Another perk of the service - Grande ensures U.S. based local support is available to you 24/7. This way your service related issues are dealt with by people who better understand what you are looking for. Plus your online security is all taken care of.

Grande Internet in-home WiFi

Grande offers you to rent a device that is a 2-in-1. You get a modem with built-in router - one compact piece of equipment which not only connects you to the Grande network, but gives you an in-home WiFi setup able to support multiple devices seamlessly - work from home, stream HD video, download large files, and more.

Grande rents out the wireless modem for a monthly rental fee of $14.49/mo. albeit the wireless Gig-modem for its Fiber service costs $6.99/mo.

Grande Internet Enhanced Whole-Home WiFi

For homes that are big in size, and require a signal booster or range extender for whole-home coverage, Grande offers you to add on the eero WiFi system - one base and beacon for $10.95/mo. This way you get a scalable Mesh network which delivers a wall-to-wall coverage, and a fast and steady WiFi connection. If you want, you can include more eero beacons to your network for $5 per piece per month.

The eero Secure+ add-on provides exceptional online security tools, helping you protect devices on your network - detect viruses, block ads, filter content, shield your privacy, and manage your passwords. Plus you can manage and control your in-home Grande Internet network via the convenient eero app - check the network status, run speed tests, make user profiles, set up a guest network, etc.

Astound Broadband Powered by Grande: Internet Plans & Pricing

Take a look at popular Grande Internet plans and pricing below. But keep in mind offers may vary. And so we recommend you check availability of Grande offers at your address. For this you can call at 1-844-381-0817 anytime.

Grande Internet Plan Key Features Promo Price

Power 300

  • Up to 300 Mbps downloads
  • Up to 20 Mbps uploads
  • 24/7 online security and support
  • Ideal for multiplayer gaming and chat

$35.99/mo.
for 12 months. Equipment priced separately.
Save $5/mo. with autopay and paperless bill discount.

Power 600

  • Up to 600 Mbps downloads
  • Up to 20 Mbps uploads
  • 24/7 online security and support
  • Ideal for streaming movies on multiple devices

$49.99/mo.
for 12 months. Equipment priced separately.
Save $5/mo. with autopay and paperless bill discount.

Power 1000

  • Up to 940 Mbps downloads
  • Up to 50 Mbps uploads
  • 24/7 online security and support
  • Delivers the best entertainment experience, keeps all your smart home & security devices seamlessly connected

$69.99/mo.
for 12 months. Equipment priced separately.
Save $5/mo. with autopay and paperless bill discount.

Astound Broadband Powered by Grande: Internet Bundles

If you need more than one service for your home, you can draw more value from your Grande Internet subscription with a bundle. Grande cable TV and Internet bundles come with an appealing price tag. And Grande Cable has all you would want to run your in-home entertainment - whether you’re big on TV or prefer to stick to essentials, the Grande channel lineup covers a range of needs. Plus the service includes access to on demand content, TV Everywhere, and the option to customize your lineup with add-ons.

Also, if you run a home office or like to keep a backup for the cellular service at home, the Grande phone service is quite a bargain deal really when you include it to your Internet & TV bundle - especially so because it gives you unlimited nationwide talk time!

Here is a sneak peek into popular Grande bundles:

Grande Bundle Internet TV Home Phone Promo Price

Power 600 + Basic TV

600 Mbps for downloads

40+ Channels

$76.22/mo.
12 month pricing. Equipment priced separately.

Power 1000 + Basic TV

940 Mbps for downloads

40+ Channels

$86.22/mo.
12 month pricing. Equipment priced separately.

Power 300 + Preferred TV

300 Mbps for downloads

220+ Channels

$125.68/mo.
12 month pricing. Equipment priced separately.

Power 300 + Preferred TV + Phone

300 Mbps for downloads

220+ Channels

Unlimited nationwide calling

$139.18/mo.
12 month pricing. Equipment priced separately.

Astound Broadband Powered by Grande: Comparison of Internet Plans

Here’s a comparison of Grande Internet plans with competing offers:

Internet Provider Price Range Download Speeds Data Allowance

Astound Broadband powered by Grande (Cable & Fiber)

$35.99 - $69.99/mo.

(terms & conditions apply)

300 – 940 Mbps

Unlimited

Spectrum (Cable)

$49.99 - $89.99/mo.
(terms & conditions apply)

200 – 1,000 Mbps

Unlimited

AT&T (High-speed & Fiber)

$55 - $80/mo.
(terms & conditions apply)

25 – 940 Mbps

1 TB/Unlimited
(depending on the plan)

CenturyLink (High-speed & Fiber)

$50 - $65/mo.
(terms & conditions apply)

100 – 940 Mbps

Unlimited

Astound Broadband Powered by Grande: Customer Support

According to the American Customer Satisfaction Index, grouped with multiple other service providers in the “All Others” category, Grande rated a 62 out of 100 for the period 2020 to 2021. Which is not a remarkable score, so to speak but not a particularly low score either. The biggest highlight of Grande Communications Customer Service is its round the clock availability via multiple channels.

Plus you can find online resources in plenty for if the need for minor troubleshooting arises. Guides and tutorials help you find answers to any questions you may have regarding self-installation, parental controls, channel requests, etc.

Concluding Words

Grande Internet plans stand out in the market based on affordable prices, fast speeds, and unlimited data - promo plans get you one of the best speed to cost ratios. But we recommend you ask around the neighborhood, and shape your final decision based on an assessment of Grande offerings, plus what you hear from first-hand Grande Communications reviews.

For pro advice and to determine offer availability in your area, you can call the Grande Communications phone number i.e. 1-844-381-0817 anytime.

Frequently Asked Questions (FAQs)

Is Astound Broadband Powered by Grande good?

Astound Broadband Powered by Grande is not a new service so to speak. Previously known as Grande Communications, the service has been exclusively available in Texas for a couple of decades. Grande offers plans ranging from 50 Mbps for downloads and going up to 940 Mbps. And you get unlimited data with each plan. If you are looking for great speeds at reasonable rates, Grande is a great option.

Did Astound Broadband buy Grande Communications?

Grande Communications came under the umbrella of Astound Broadband earlier in 2022, as did some other well reputed regional providers like Wave and RCN. Now referred to as Astound Broadband Powered by Grande, it is operated as a sub-brand in the Texan market.

How fast is Grande Internet?

Astound Broadband Powered by Grande offers speeds up to 940 Mbps. Lower speed tiers include 50, 300 and 600 Mbps plans. The service is primarily delivered over a hybrid Fiber-Coaxial network, while pure Fiber is also available in select locations. To check availability call at 1-844-381-0817.

Where is Grande Communications based?

Formerly known as Grande Communications, the company is now part of Astound Broadband and is operated as a regional sub-brand in the Texan market. Astound Broadband is based in Princeton, New Jersey.

Is Grande Internet fiber?

Astound broadband Powered by Grande primarily delivers its internet service via a hybrid Fiber-Coaxial network. But it also provides a pure fiber internet connection in select locations. However, Grande Internet download speeds max out at 940 Mbps even via its Fiber-backed Cable network.